Strengthening business operations and focusing on employee experience are often interconnected. When effectively managed, this synergy positively impacts employer-employee relationships, boosts employee motivation, ensures business continuity, and enhances organisational reputation. As organisations navigate the changing dynamics of the business environment, individuals on the other hand must focus on building essential skills that align with the shifting demands of the workforce. Considering that education alone cannot address the required job skills, our endeavour is to develop the key skills, to ensure that individuals entering the workforce experience a seamless transition and are aligned with the overall objective of the organisation, they are likely to be part of.